I just got another bill in the mail from them. Apparently they did not receive the payment I sent them on 11.22.10 via HSBC online bill pay. I have been paying all my bills online for several years and never had a problem before. Castle Cable simply says they never received it and please get off my dead beat ass and just pay them the $38.45. Here is what I think happened..... the owner read my post about how I was dumping them for DirecTV. He probably also listened to the recording of the message his billing department left on my answering machine. And when CC received the corporate check issued from HSBC......it went right into the paper shredder.... take that Mr. Blogger...... Or maybe the dog ate it?